The Impact of Automation on Jobs and Roles

Posted in: Uncategorized- Jan 13, 2018 No Comments

Recent advances in robotics and machine learning (AI) have happened so quickly that industry observers could be said to be suffering from whiplash as the implications of AI start to be fully realized, even as the technology itself is still maturing.

For example many sectors of the global economy will be severely impacted as machine learning (AI) and robotics, including web based Bots like Chatbots, revolutionize customer service industries.

Opinions differ between pundits who say millions of jobs will be lost as people are replaced with automation and those who say people can be reskilled and used in other parts of their sector. Yet again, still others say with the introduction of Cobots (collaborative robots) humans and robots can work together to boost productivity without the need for human labor job losses.

But everyone agrees that AI is fundamentally changing the structure of various industries and transforming means of production.

New Jobs?

Much of the economically active population may be competing for a reduced number of available employment opportunities as a result of automation.

Yet, history also shows that increased productivity as a result of automation can also expand markets and create new jobs and positions. Witness the booms of the automotive industry in the 1920s, the growth of the personal computer, and mobile devices, all which created new jobs.

Experts say that a few years from now there will be new jobs created that we have never heard of before. Texting incessantly late at night and unable to sleep? The Digital Detox Specialist will assist people to correct unhealthy behaviors and adopt healthier technology habits.

Does your company need to monitor the latest cultural trends in technology, gaming or design? The Cultural Intelligence Agent will monitor the latest developing social patterns and arm your company with the latest disruptive strategy to keep ahead of the innovation curve.

Last but not least, with urbanization density steadily growing people will need to source fruit and vegetables within city limits and the Urban Shepherd will landscape and transform city gardens into sustainable food sources. Automation will reshape the world, and businesses should also keep this in mind when selecting an ERP solution.

Is Your ERP Functionally Fit? – It Depends On Your Perspective

Posted in: Uncategorized- Jan 05, 2018 No Comments

Are you a supply chain guy or gal focusing end-to-end rather than on one area like distribution or manufacturing? Or did you start in manufacturing caring only what happens in your plant and focusing with a narrower perspective? If so how does this affect our application of Business IT like ERP?

Lone Manufacturing Operation

Let’s start in the metal fabrication business making pumps to stock and to order where our focus used to be keeping all machines and operators busy rather than scheduling what’s actually needed. But then we find SYSPRO using BOMs to define the structure of products and Requirements Planning (MRP) to plan material procurement and appropriate stock levels, suggesting when/what to order. Finally Requirements Planning again (MRPII this time) to schedule and manage production operations.

Once used to MRPII scheduling – with infinite capacity – we mature to using a finite scheduling tool to optimize the sequence of operations, maybe even using the Theory of Constraints (TOC) to manage bottlenecks effectively first – leaving some machines idle intentionally for a change. Oh and Inventory Optimization to get the best use of working capital of course.

A narrower and narrower focus – and still inside one factory.

Running Your Own Supply Chain

Now we’re in the food business making canned food in one plant, processed meats in others, and spice packs in another. All plants used to run independently but now we want to run a slick supply chain because that’s what our retail customers need. As some materials and packaging suppliers are shared by all plants and we use logistics service providers (LSPs) for inbound, in-between and outbound logistics, we’re a supply chain operation.

First we master plan our supply chain to synchronize end-to-end to achieve a weekly hi-level plan for supply, manufacture and distribution at the different plants/warehouses. Moving to execution, we use MRP again at each plant focusing on inventory management – in particular warehouse processing – to handle finished goods. We also used more of SYSPRO’s functionality with multiple bins to help with batch traceability and picking.

Once used to this and maturing we add a more powerful Network Optimizer to plan the best throughput through our supply chain (end-to-end). And this will mean we don’t always go flat-out everywhere keeping operators busy – unless it’s to the network plan. This tool creates alerts to get all network partners (our operations, suppliers and LSPs) to collaborate to get back on plan or warn them where we deviate or can’t meet it.

Another IT move is to centralize warehouses to one DC. Introducing advanced WMS that optimizes storage and flow through the warehouse – rather than just finding a bin to put stock in. Then we get into transport loading/scheduling and even more sophisticated track and trace.

So while there are many IT tools, there are different strokes for different folks. The trick is to get used to the initial challenge of ERP and then let your SYSPRO IT grow as your process matures and your business needs grow.

Simplifying Your ERP Educational Success

Posted in: Uncategorized- Jan 04, 2018 No Comments

I have often stated that if someone says “I know everything there is to know about our ERP system” they’re lying. ERP systems are so feature and function rich, it would take one to focus solely on getting educated in order to know it all.

It’s a huge challenge for any organization to balance billable hours with time spent on education and training. It’s that double-edged sword where time spent being educated and trained, required in order to learn about new features and functions, takes consultants away from servicing customers or employees away from doing their daily tasks.

As an entry level employee, you have to invest time into learning the basics and building a foundation on which to build further product knowledge. It would be unfair to expect “the new guy” to just pick things up here and there. So how do we get those experienced consultants/employees to keep current without eating into multiple working hours?

I am sure you have heard the KISS acronym, Keep it Simple…. It’s not an elegant saying but given that it is a design principle noted by the US Navy, you can understand why. Put simply (wink), it means that simplicity should be the main objective in design. To borrow from our seafaring fellows, let’s think of KISS as “Keep it Simple and Short.” This is where micro-learning comes in.

In the e-Learning Industry, the term micro-learning is not a new one, but it does present challenges on how to get it right. Micro-learning is providing content to learners in small, very specific bursts whereby the learner determines what and when they learn. Generally, the aim is to complete a learning task in under 10 minutes (some say it should be less than 5 minutes). So essentially, you can learn something new from your device while eating a sandwich. As long as your education provider develops micro-learning type lessons, there really is no excuse for not keeping current.

At SYSPRO, we have designed short courses which focus on major enhancements that have been released in each quarter. These courses are focused on audience (Sales or Support) as well as area of interest (Finance, Administration, Manufacturing, Distribution). They are available in the catalog which learners can access anytime, anywhere via our Learning Management System. This makes it much easier for our community to stay up to date and informed without taking them away from their everyday duties for extended periods of time. All they need is 10 minutes a day. So here are 4 steps which you can take to master the new stuff, whether you are in the SYSPRO community or not.

Prepare: at the beginning of the week, plan which topic you will cover. This means you will access content quicker to save time, rather than perusing the catalog. SYSPRO learners can do this by self-enrolling in a course.
Schedule: Add 10 minutes a day to your diary or set a reminder to learn (perhaps your sandwich can be a trigger). Two days can be content based and one day can be application.
Learn: Work through the course and complete any assessment.
Apply: After seeing new features and functions, make time to go into the product and use the feature (not on a live system though).

It really couldn’t be simpler.

Collaboration Through Value-Added Partnerships Improves the ERP Experience

Posted in: Uncategorized- Jan 04, 2018 No Comments

In an age where organizations are dealing with a more informed, powerful and demanding customer, it has never been more crucial to be flexible, dynamic and just as informed. While many businesses have tried – and failed – to go it alone, there is an unspoken value in nurturing and developing an ecosystem of strategic and effective partnerships. Simply put: in today’s business environment, collaboration is king.

While all partnerships should be mutually beneficial for all parties involved, if done correctly, they can also lead to improved and consistent success. It is this formula that has allowed SYSPRO in particular to achieve its objective of enabling success through best practices – building a unified global program and community of 1600 partner resources. All this while achieving 98% customer retention.

Through our partner program, we’ve been able to provide value to partners, who, in turn, provide the end consumer with improved experiences. This results in improved sales, higher customer retention and overall customer/partner satisfaction.

Here’s how:

The Handshake is Only the Beginning

I’ve often asked myself why so many business partnerships fail in today’s climate. The answer is simple: visions are not aligned and the bigger picture – beyond monetary success – is absent.

Like with any agreement or partnership, the work cannot stop once you sign on the dotted line. Continual effort and collaboration is needed to see the real benefits and growth. Through our PartnerUP program, we provide support to partners through ongoing education and training. This provides partners with invaluable knowledge to not only effectively market their businesses, but also to improve their sales – up scaling their businesses as their customer base increases.

This stems from our undying commitment to partner success and a belief that, through collaboration – working with our partners – we will achieve unified success, rather than an atmosphere of delegation. We’re building long-term relationships, not once-off engagements.

Training is provided through our customized e-learning channel – SYSPRO Learning Channel (SLC) – and PartnerUP portal, which provides useful sales and marketing tools, along with full certification programs. We also collaborate with our partners to ensure that consultants are trained on sales and implementation through our unique IDEAL Implementation Methodology.

Enabled Partners Equal Happier Customers

We’ve discussed how partnerships don’t just end after the ‘agreement thereof’; now let’s take it one step further. Improved and empowered partnerships lead to improved customer service, relationships and overall experiences. Gone are the days when organizations can take the ‘spray and pray’ approach with customers. Experiences must be tailored to each customer’s requirements from the solution.

Our partners provide their customers with holistic, value-added services that empower them through visibility of information, rapid deployment, improved insights, and analytic and reporting capabilities. Partners are able to build individual profiles of customers through feedback received, enabling an environment that is customized to best suit the customer’s needs.

We’ve entered the fourth industrial revolution and organizations have started embarking on their own journey towards digital transformation. Streamlining business processes, embracing mobility and prioritizing security can only be achieved through value-added, long-term collaborative partnerships.

If you’re interested in partnering with us to revolutionize and grow your business, visit our Partner Program page for more information.

ERP and a Sustainable Future

Posted in: Uncategorized- Jan 03, 2018 No Comments

Apple Bottoms, Levis, Lee, GAP. Yours may not be one of the aforementioned brands, but I’d hedge all my bets that you own a pair of jeans. I do, and I love my all-year-round, many-occasion apparel. I am sure you have heard of Levis and Lee, but have you heard of MUD Jeans? No, not the dirty brown stuff, the brand.

MUD Jeans do things a little differently. They have a lease model for their organic cotton jeans, to ensure raw materials supply. Essentially, the customer becomes a supplier. So how does it work? You lease the jeans for a year. After a year you are notified that the lease is up. Upon returning the jeans, they provide various options. This can be in the form of discounts on a new pair, transforming your old pair into a stylish vintage pair, or breaking down the denim to blend with virgin cotton.

The company’s CEO, Bert van Son, realized that cotton is a resource that is subject to price fluctuation and supply disruption. This vulnerability of their supply chain required more effective use of the material that had already been purchased. While you can’t control your customer’s behavior, you can encourage certain behaviors which will benefit both parties. In MUD Jeans’ case, discounted items and free returns.

So why have I decided to write about this particular business model? Well, currently in Cape Town we are experiencing water shortages and drought. Just this morning we were informed that our caterers cannot supply some of the vegetables on the menu as result of this drought. By rethinking your business models, you can potentially reduce reliance on raw or non-renewable material, build customer relationships and create a more sustainable business.

Supporting your business models should be an ERP solution which caters for effective supply chain, contact and environmental management. It also needs to allow for flexibility in times when resources may be unavailable (in the case of the veggies) or are required from another source (calling on customers in the MUD jeans example). Perhaps it’s time to start changing with the climate and using this to your advantage.

If you can envisage the opportunities or if I just got you to think “maybe” or “what if”, then my job here is done.

Connecting the Dots through Cohesive Collaboration

Posted in: Uncategorized- Jan 02, 2018 No Comments

As this year draws to a close and we look ahead to 2018 and beyond, we are rapidly moving towards a time when everything we do will be driven by technology. The ‘smart’ and ‘connected’ factories that were once just a pipe dream may soon become the norm.

The pressures that manufacturers are under to prepare for and adapt to global trends such as robotisation, automation and mass customization are mounting. Automation will, without doubt, play a vital and integral role in enabling businesses to keep up with these industry trends. Without investment in automation, manufacturers’ ability to innovate will come to a halt as they lose out to competitors who’ve had the foresight to keep pace with the changes in the industry. There is also a real risk that manufacturers will panic and rush into buying lots of expensive equipment and software to digitize their businesses, without taking a step back and looking at what they need to implement in order to achieve their business goals and objectives. A detailed understanding of where their business is now – and processes that are in place currently – is the first and most important step that manufacturers can take to prepare for the future.

At SYSPRO we have an abundance of experience in helping manufacturers truly understand their business processes. Our experts spend time in every prospective customer’s business to review how the business operates, undertake a gap analysis and determine what the business needs in order to operate more efficiently and be better placed for growth. We work with our customers at all levels, asking the difficult questions needed to get to the core of, and truly understand, their business and industry.

Celebrating best-of-breed partnerships and collaborations

The needs of every customer are unique: off-the-shelf ERP systems simply don’t exist in the world of SYSPRO! While some customers might only require a standalone SYSPRO ERP system, others may benefit from one or more of the value-added IT and business solutions that can be integrated into SYSPRO ERP. And the reason we are able to offer our customers such wide ranging solutions? Because we can call on our network of best-of-breed strategic partners to develop bespoke solutions that improve and support customers’ current and future business needs.

Our overarching aim is to provide the best products and services that will enable our customers’ manufacturing process to operate at optimum levels, giving them complete

visibility of all their operations and empowering them for growth. We don’t claim to be ‘all things to all men’ and have, instead, carefully selected a number of partners who are highly-respected providers of software products that add value to our customers and their end users – and that give our customers a competitive advantage.

Depending on our customers’ requirements, over and above our SYSPRO ERP system, they can benefit from a range of end-to-end system solutions encompassing document management, HR solutions, global financial forecasting, expenses management, business analytics, compliance software, e-commerce and other business functions. Historically, expert providers in these fields have worked to offer business solutions with a certain degree of crossover, but have approached it from quite different perspectives. This can cause no end of problems for manufacturers who end up with fragmented systems that don’t communicate with each other. A fully integrated end-to-end solution, on the other hand, means that the risks associated with system mismatches and data incompatibility are eliminated.

Partnership in practice

I want to share a couple of examples of how this partnership approach works in practice with two of SYSPRO Corporate’s strategic global partners: Prophix and Lynq, both of whom delivered really informative presentations at our recent UK Customer Day. Prophix is a leading global provider of Corporate Performance Management (CPM) software including budgeting and forecasting tools and software. Thanks to SYSPRO SA’s partnership with Prophix, customers can access Prophix’s CPM software to help them make better business decisions by integrating budgeting and planning data into their ERP systems. This integration of reporting, financial consolidation, budgeting and scenario planning capabilities at the operational level with SYSPRO, gives customers invaluable insights that enable them to become more competitive.

Another global strategic partnering has been with LYNQ, a leading provider of suppliers of smart manufacturing solutions. Through this partnership SYSPRO now provides Manufacturing Operations Management (MOM) a Manufacturing Execution System (MES) aimed at manufacturers across a wide range of industries. Thanks to the partnership with LYNQ, customers can take advantage of SYSPRO MOM, which provides a complete manufacturing life cycle – from planning, scheduling and publishing, to collecting, tracking and analyzing. This solution provides Key Performance Indicators that are essential in helping manufacturers to reduce loss, improve efficiencies and lower costs. Some customers

who have already implemented this innovative solution alongside SYSPRO ERP have described regaining lost production hours and paying back the cost of the software within six months.

Seamless end-to-end integration

These two examples demonstrate that by automating and streamlining our customers’ business processes we can deliver greater operational efficiencies that result in savings of both time and money. Our various partners’ software is fully integrated with the SYSPRO ERP system, so data generated through our partners’ software can easily be extracted and assimilated into SYSPRO.

Customers also benefit from being able to take advantage of direct and easy access to guidance and support from leading experts from across our global partners, all the while having a dedicated point of contact at SYSPRO and the backing of our considerable experience, intellectual capital and support infrastructures.

Three Common ERP Myths De-Bunked (Part 1 of 3) – Myth #1: ERP is Too Hard to Learn

Posted in: Uncategorized- Dec 18, 2017 No Comments

As humans, we are often quick to believe speculation and establish opinion based off what often happens to be myth. As we are told time and time again, we should not always be so quick to believe everything we hear, and this also holds true in the software industry – particularly ERP.

In the next three blogs I will be unpacking three common ERP myths, the reality behind each and how SYSPRO Software addresses them:

Myth #1- ERP is too hard to learn
Years ago on the first day of Spanish class in college, I was certain I was going to fail. Learning another language was going to be a lot of work. It was going to be confusing. It was going to be tough. I was going to have to read a lot. And study. A lot. And I was going to hate it. At least, this is what I believed about learning any foreign language based on my best friend’s experience with the same subject. However, after the first week of class, my initial negative judgment of the course started to fade as I realized how much support I actually had. My professor made our hour-long classes entertaining and easy to follow, we had access to online tutorials should we need help outside of the classroom, and any sort of educational collateral I needed was available to me via my school’s University Portal. Everything was in place to help me succeed and all I needed to do was follow the program. As a result, I developed a real interest in learning a foreign language.

I find that many mid-market manufacturers and distributors fear ERP solutions because of this same scenario. They assume the ERP vendor installs the software and then “disappears” without educating or training staff. In some cases, this may be true, but not with SYSPRO. SYSPRO and the respective reseller, support customers long after implementation takes place, and assist with an individualized education program based on each company’s unique needs. Additionally, with resources like the SYSPRO Learning Channel (SLC), SYSPRO customers have 24/7 access to webinars, tutorials and other educational material.

We have discussed how SYSPRO optimizes ERP education in past blog posts- check out a few of them here

No matter what the subject may be, hype and myth are inevitable in life; it’s important to do your research and collect accurate information. This myth is just one of the fallacies that Team SYSPRO has heard over the years regarding Enterprise Software. If there are any other stories you’ve heard around ERP, and want to “de-bunk,” be sure to contact us at SYSPRO. We’ll help set the record straight and put you on the path to ERP success.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us.

-Erin Schlee, Marketing Specialist, SYSPRO USA

Erin BlakeErin Blake Schlee is a Marketing Specialist at SYSPRO, USA and joined the company in early 2011. Erin attended the University of Southern California (USC) where she graduated with a BA degree in Communication from the renowned Annenberg School of Communication. Erin has extensive experience in Marketing and PR, including a past position at Tesla Motors. Erin is a member of several technology organizations, including TechAmerica Orange County and the Technology Council of Southern California. In late 2013, Erin was recognized by ERP Focus as one of their 2013 ERP Writers of the Year.

SYSPRO Espresso Mobile Solution Seen to Facilitate Executive Use of ERP

Posted in: Uncategorized- Dec 17, 2017 No Comments

Mint Jutras Report Predicts Executive Decision Making Will Benefit from SYSPRO Mobile Connectivity

SYSPRO, a provider of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that SYSPRO Espresso, the SYSPRO mobile solution, is the subject of a new Mint Jutras report, “Can SYSPRO Put A Genius in a Manufacturing Executive’s Pocket.”

In the report, author Cindy Jutras, President of Mint Jutras, points out that a recent SNAP (SYSPRO Needs Answers Please) Survey found a “growing recognition of the impact IT has on a manufacturer’s ability to compete.” In the past, says Mint Jutras, manufacturers might have chosen an investment in facilities, people and equipment instead of enterprise software as the tools to enhance the company’s competitive stance. However, says the Jutras report, the SNAP survey is indicative that “manufacturers now need new tools to manage . . . profitable growth.”

Mint Jutras states that in 2013, the analyst firm noted that executive access to ERP was on the rise. This trend has continued, says the report, noting that mobile access, such as SYSPRO Espresso, and the added intelligence it can provide executives, may “just serve as the catalyst and the game-changer.” Still, notes the report, while a study indicates that 32% want access to business intelligence from their chosen device (BYOD) “. . . what seems to get lost in the shuffle: many don’t realize most data from which they are likely to derive that intelligence resides in ERP.”

The Mint Jutras report lists the strong advantages enabled by the SYSPRO 7 Espresso Mobile Solution. “SYSPRO has taken many steps to insure that SYSPRO 7 Espresso provides a ‘leading edge’ solution without losing sight of what manufacturers and distributors really need.” The paper lists the following as the components of SYSPRO Espresso that make it a “strong platform:”

o Device and platform independence
o Users can personalize their user interface
o Real-time or offline access
o Secure communication
o Enable alerts to be sent via push notifications
o Uses active tile technology
o Multi-lingual support
o Mobile applications packaged with Espresso and via the SYSPRO App Store.

The Mint Jutras report: “Can SYSPRO Put A Genius in a Manufacturing Executive’s Pocket.” can be viewed here.

About Mint Jutras
Mint Jutras is a research and advisory firm focused on the business benefits of enterprise applications. Cindy Jutras, president and founder of Mint Jutras, is a widely recognized expert in analyzing the impact of enterprise applications on business performance. Utilizing over 35 years of corporate experience and specific expertise in manufacturing, supply chain, customer service and business performance management, Cindy has spent the past 8 years benchmarking the performance of software solutions in the context of the business benefits of technology.

About SYSPRO
SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 15,000 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us.

SYSPRO ERP CHOICE OF LEADING MANUFACTURER OF MINIATURE PNEUMATIC VALVES AND CYLINDERS

Posted in: Uncategorized- Dec 16, 2017 No Comments

Clippard-LogoClippard Instrument Laboratory Selects SYSPRO ERP
SYSPRO, a developer of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that Cincinnati, Ohio-based Clippard Instrument Laboratory, a leading manufacturer of miniature pneumatic valves and cylinders, has selected SYSPRO ERP. According to Clippard Controller Paul Dorger, SYSPRO ERP was the choice based on “functionality, documentation and support.”

Dorger notes that Clippard has been utilizing legacy software, but sought new enterprise resource planning software to facilitate growth and maintain industry leadership. “We want to increase the speed with which we ship orders, enhance access to company data and improve productivity,” says Dorger, adding, “All this is necessary to accommodate our growth and position us to make acquisitions.”

About Clippard Instrument Laboratory
William Leonard Clippard, Jr. founded Clippard Instrument Laboratory in 1941, (Inc., 1946). The initial product line consisted of electrical test equipment, magnetic windings, and radio frequency coils. The first miniature fluid power devices designed and built by Clippard were for use in the manufacture of this equipment. In the early 1950’s, Clippard introduced Minimatic® components as a new product line. The need for miniature pneumatics was widespread, and since no such products had been previously available, the Minimatic® line was successful enough to become Clippard’s primary product line. Until his retirement in 1977, Leonard Clippard continued to be a pioneer in miniature pneumatics. For more information on Clippard, go to: www.clippard.com

About SYSPRO
SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 15,000 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us.

Three Common ERP Myths De-Bunked – Myth #2: ERP is One-Size-Fits-All

Posted in: Uncategorized- Dec 15, 2017 No Comments

In my first blog on de-bunking common ERP myths, I discussed the myth that “ERP is too hard to learn”. In this next blog I discuss how (despite marketing attempts to the contrary) when it comes to Enterprise Resource Planning, one size DOES NOT fit all.

Myth #2 – ERP is One-Size-Fits-All

The other night, I had a hard time falling asleep and found myself flipping through infomercials at 2:30AM. I was blown away by how many advertisements aired for “one-size-fits-all” products that clearly don’t work for everyone – pants, shirts, shoes, slippers, cosmetics, etc. Every human has a unique size, shape, skin pigmentation, etc. – how could these products possibly work on every single body type? Obviously, these products were falsely advertised.

The same goes for ERP systems. What may work for a large, multi-billion dollar business might not be an ideal fit for a smaller organization. It’s important to have a vendor who knows your business’ unique needs, and provides a tailored solution to fit those needs. For instance, our Quantum Architecture Implementation Framework enables the system to understand our customers’ business environments by concentrating on four different dimensions of an organization:

•business sector and maturity
•process
•information
•technology

By evaluating these areas, we set a framework that best matches the business needs, and architects a solution that encompasses both current and future needs.

SYSPRO Customer Prudential Lighting is a prime example of an organization that learned first-hand that “one size fits all” is indeed a myth after they switched from a Tier 1 system to SYSPRO a few years ago. “The first system that Prudential chose was not an ideal fit. It was obvious that Prudential was a small fish in a very large Tier 1 vendor’s pond.

“In order to make the system work, we ended up putting a lot of money into consulting and customization fees. What resulted was something of a Humpty Dumpty system that, if we were lucky, managed an entire week without collapsing and requiring assistance from more consultants to put back together. When we switched to SYSPRO, we were treated with respect as the team took the time to not only understand how we did our business, but also why we did it in the manner that we do. They listened to every issue we had with our current system, they proposed how things could work in SYSPRO, and they outlined a path to success,” remembers Jamie Ditterline of Prudential Lighting.

No matter what the subject may be, hype and myth are inevitable in life; it’s important to do your research and collect accurate information. The myth in ERP that one-size-fits-all is something the SYSPRO implementation team has heard many times. If there are any other stories you’ve heard and want to “de-bunk,” be sure to. We’ll help set the record straight and put you on the path to ERP success.

About SYSPRO
SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 15,000 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us.

-Erin Schlee, Marketing Specialist, SYSPRO USA

Erin BlakeErin Blake Schlee is a Marketing Specialist at SYSPRO, USA and joined the company in early 2011. Erin attended the University of Southern California (USC) where she graduated with a BA degree in Communication from the renowned Annenberg School of Communication. Erin has extensive experience in Marketing and PR, including a past position at Tesla Motors. Erin is a member of several technology organizations, including TechAmerica Orange County and the Technology Council of Southern California. In late 2013, Erin was recognized by ERP Focus as one of their 2013 ERP Writers of the Year.